The Top Secret Consultation

In any other industry, the most important people to ascertain the views of would be the customer. Almost every chain restaurant these days offers you a discount or small freebie at your next visit after you've eaten with them in exchange for completing a survey afterwards. In the bus industry, some operators do such things;… Continue reading The Top Secret Consultation

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Mis- (traffic) -management

Modern technology has given us many benefits, such as being able to see where road issues are causing delays. The photo below shows the GoogleMaps Traffic results for the Monday afternoon traffic tailbacks due to a set of roadworks near the Banwell Road junction on the Wellsway in Bath. (Base image, copyright Google) You can… Continue reading Mis- (traffic) -management